Keeping customer data safe and secure is a huge responsibility and a top priority. We work hard to protect our customers from the latest threats. Your input and feedback on our security is always appreciated.
Send urgent or sensitive reports directly to firstname.lastname@example.org. Use [our public key][security-gpg-public-key] to keep your message safe and please provide us with a secure way to respond. We’ll get back to you as soon as we can, usually within 24 hours. Please follow up or ping us on Twitter if you don’t hear back. For requests that aren’t urgent or sensitive: submit a support request via email email@example.com
We work with security researchers to keep up with the state-of-the-art in web security. Have you discovered a web security flaw that might impact our products? Please let us know. If you submit a report, here’s what will happen:
Our products are built on the Ruby on Rails framework. The issue you reported might affect Rails, Ruby, or some other part of our technology stack. We ask for your patience while we also make sure other companies and their customers are protected. Either way, you’ll always have a Duo Dealer contact for your issue.